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Last Updated: 1 April 2025 Hikmad.AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or use our website, platform, and related services (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. ________________________________________ 1. Information We Collect We may collect the following types of information: a) Personal Information • Name • Email address • Payment information (processed securely via Stripe) • Account credentials • Contact preferences b) Usage Data • IP address • Browser type and version • Time zone, location (approximate) • Device information • Pages visited, time spent on pages, interactions c) Cookies & Tracking We use cookies and similar technologies to enhance user experience, track usage, and for analytics. You may manage cookie preferences through your browser settings. ________________________________________ 2. How We Use Your Information We use your data to: • Provide, operate, and maintain the Service • Personalize user experience • Process transactions and manage subscriptions • Communicate with you, including sending service-related updates • Detect, prevent, and address fraud or technical issues • Comply with legal obligations ________________________________________ 3. Data Sharing and Disclosure We do not sell or rent your personal data. We may share your information only with: • Trusted service providers (e.g., Stripe, AWS, analytics tools), under strict confidentiality and only as needed • Authorities or regulators, if legally required • Successors in the event of a merger, acquisition, or business transfer ________________________________________ 4. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. ________________________________________ 5. Your Rights Depending on your jurisdiction, you may have the right to: • Access, correct, or delete your personal data • Object to or restrict processing • Withdraw consent (where applicable) • Lodge a complaint with a supervisory authority To exercise any of these rights, contact us at privacy@hikmad.ai. ________________________________________ 6. Security We implement appropriate technical and organizational measures to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute security. ________________________________________ 7. International Data Transfers If you are located outside the UK, your data may be transferred to and processed in the UK or other jurisdictions where data protection laws may differ. We use safeguards such as Standard Contractual Clauses where required. ________________________________________ 8. Children’s Privacy Hikmad.AI is not intended for use by individuals under the age of 16. We do not knowingly collect data from minors. If you believe a child has provided personal data, please contact us immediately. ________________________________________ 9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Service after changes implies acceptance. ________________________________________ 10. Contact Us If you have questions or concerns about this Privacy Policy, please contact: Email: privacy@hikmad.ai